Frequently Asked Questions
Common questions about healthcare travel with Medidaya.
No. Medidaya does not provide medical advice, diagnosis, or treatment. Licensed healthcare providers make medical decisions.
We currently focus on care matching and coordination based on your needs and availability. Message us for recommendations.
Send us a WhatsApp message with your needs, preferred city, and dates (if any). Attach reports if available.
Message us on WhatsApp for the latest arrangement and how the process works.
Medical costs vary widely by case and provider. We help you request estimates once we understand your needs.
A short medical summary, any lab reports/scans, and your preferred travel dates.
English, Bahasa Indonesia, Mandarin, and Urdu.
Yes, we provide travel and accommodation guidance to support your care journey.
We respond within business hours. For urgent requests, WhatsApp is the fastest.
Yes. We keep your information private and use it only to coordinate your request.